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Kathryn Walker on Behind the Shield

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Kathryn Walker is the CEO of Revitalist Lifestyle and Wellness (CSE: CALM) (OTC: RVLWF) (FSE: 4DO) which serves as a publicly traded company. She is one few entrepreneurial females in the publicly traded space of psychedelics. 

Kathryn worked at a Level 1 Trauma Center in Tennessee for 9 years before attending anesthesia school at the University of North Carolina-Charlotte. She practiced anesthesia of all specialties for 8 years before opening the first Revitalist location in Knoxville, TN. 

Today Kathryn operates as a leading advocate for provider lead businesses as she continues to advance her comprehensive skill set by pursing her advanced degree in Psychiatric Nursing.


Candy Olandt

Chief of Staff

My role with Revitalist is one of providing a high level of administrative support, communication and relationship building between our CEO, Staff and other key Stakeholders.

Day to day responsibilities are listed, but not limited to the following:

Support and maintain the CEO’s calendar of events and meetings.

Attend meetings, take notes and disseminate pertinent information accordingly.

Support the CEO with email correspondences.

Support CEO, Executive Team, Lead CRNAs and other key Staff Members in the preparation of weekly staff meetings and communications.

Work closely with the CEO, Executive Team, Lead CRNAs and other key stakeholders to help drive strategic business planning, and support growth initiatives.

Act as a liaison for the CEO with the Lead CRNAs and other key Stakeholders.

Collaborate with CEO, Lead CRNAs, Executive Team and other key Stakeholders to help strategic ideas get off the ground, and provide early facilitation until a more formal project is established.

Act as a trusted advisor and brainstorming partner to the CEO, Executive Team, Lead CRNAs and other key Staff Members.

Proactively address pressing issues by calling them to the attention of the appropriate decision-maker and help to identify potential solutions.

Email Candy

Amanda Deleon

HR Service Coordinator

As the Revitalist human resources (HR) coordinator my professional administrative duties include being a liaison between employees and our benefits vendors and as the corporate resource for the employees.  I facilitate and coordinate with recruitment (hire to retire), maintain employee records, assist with payroll processing and provide administrative support to all employees.

Email Amanda
Director of Admin Services at Revitalist

Ashley Brooks

I manage the Revitalist Athena EMR for front desk employees, clinical staff, therapists, and providers. Each clinic is different in its specific needs so I customize our EMR to what is needed to effectively run each clinic. I provide both in-person and virtual Athena training as needed. If any changes are needed for your specific location’s tablespace, please let me know. Email is the best way to reach me. 

Administrative services
  • Add EMR users
  • Add new departments as clinics are added
  • Reset Athena passwords
  • Once the user is added, assign access to all users that is required
  • Set up new providers ECPS enrollment
  • Complete SureScripts enrollment for each provider
  • Upload provider signature
  • Train staff and providers for their respective role
  • Build each schedule template customized to each location
  • Day to day Athena questions from check-in, intake, exam, and check-out
  • Create saved findings, order sets, encounter reasons, procedure templates and custom HPI, ROS and PE structured templates
  • Programming in HTML code to include the build of procedure, exam, and in office testing templates
  • Build encounter plans by using the customized templates and order sets as above
  • Build provider’s individualized text macros
  • HTML code specific consents and forms from each clinic
  • Manage patient portal
  • Manage self check in to include portal forms and health history questionnaires for ease of the clinical and check-in workflows
  • Create education materials and videos on common Athena issues (See Athena folder in Education Drive)
  • Create and build all Athena training materials for new clinics and providers
  • Create and manage all tickets submitted to Athena from the Revitalist tablespace
  • Specific location updates in Athena (phone numbers, address, etc)
Branding Services

I work directly with Fleetwood Photo in Knoxville with all our clinic orders. I order each clinic an initial start-up of items and they will be shipped directly to your clinic. When you are running low please email me your requests. Please allow 3-4 weeks for delivery.

  • Business cards (please list credentials you would like on the cards)
  • Letterhead
  • Envelops
  • Ketamine and vitamin pamphlets
  • Ketamine and Spravato provider referral cards
  • Revitalist pens
  • Revitalist stickers
  • Thank you cards

Again, this is what will come in the initial start up order for your clinic, but if you have other specific requests, please let me know. 

Email Ashley
Director of Insurance Services at Revitalist

Priscilla Bullock

Courtney Hobby

How May We Help?

  • Front Desk - Manage front desk and patient care coordination. Troubleshoot issues with the front desk. Assist front desk staff with insurance and billing inquiries.
  • Credentialing - Manage credentialing for providers by gathering credentialing information, creating CAQH accounts for new providers, entering practice information and professional liability documents, and keeping up with re-attestation dates.
  • Enrollments - Enroll providers with insurance panels by completing enrollment applications, contacting payers to facilitate enrollment, submitting required documentation, keeping up with effective dates, and changing each provider's network status and releasing claims in hold within athenaNet.
  • Billing - Create user profiles in athenaNet and set up billing for new providers. Handle billing issues for patients by making adjustments, writing off charges, correcting balances, etc.
Email
Auditor at Revitalist

Jessi Shattuck

Insurance Specialist at Revitalist

Adrienne Worley

How May We Help?

  • Coding/Billing Encounters
  • Audit Documentation/Charts to Ensure Requirements are Met
  • Answer Questions for the Providers in Regards to Documentation Requirements
  • Contact Providers with Documentation Corrections/Requirements
  • Check Patient Eligibility with the Payors if Required
  • Post Payments
  • Work A/R - Reviewing Holds on Dashboard
  • Call Insurance Companies to Fight Denials or Correct Claims
  • Verify Insurance Information with the Payors
  • Check Benefits with the Payors if Applicable
  • Submit Additional Documentation to the Payors if Required
  • Watch for Trends with the Providers' Documentation if Further Education is Needed
  • Research Requirements on Up-and-Coming Services That Could Potentially Be Offered at Revitalist
  • Answer Daily Calls in Regards to Patient Questions Regarding
Email

Nicholas Kalynych

Lead CRNA - Jacksonville, Florida

I offer mentorship and guidance for other lead CRNAs as they mature in their role as clinic leads.

Chief Development Officer

  • Provide a conduit to Revitalist corporate as a point-of-contact and liaison for prospective CRNAs and clinic owners
  • Consultation for administrative, operational, and financials in development and hardwiring our corporate infrastructure
  • Guidance structure with policy development
  • Mentorship and resource to clinic lead CRNA
  • Director of Compliance and Risk Management
  • Director of HR
  • Chairperson of the AAP Conference
  • Advisory Board Member

Director of HR

I am responsible for the planning, development, and oversight of the policies, activities, and staff of the Human Resource (HR) department; I act as corporate liaison to CBiz (our corporate partner-benefits provider). Duties as assigned and the following:

  • Plan, direct, and manage all HR initiatives, such as recruitment, compensation, benefits, training, and employee relations.
  • Implement fair employment practices.
  • Advise lead managers and employees and labor policies, such as ADA, FMLA, etc.
  • Helping develop employee engagement, feedback, compliance, and facilitate performance management.
  • Networking with veteran organizations, universities and colleges, behavioral health and anesthesia communities, and other health sectors to facilitate relationships and partnering opportunities.
Email Nicholas
Director Integrative SVCS at Revitalist

Deana Ferguson

I am responsible for the development and oversight of the behavioral health programs at Revitalist, which includes the following components:

  • Interviewing and hiring therapists
  • Training therapists to do KAP
  • Developing additional behavioral programmings, such as Intensive Outpatient Programs and Aftercare
  • Helping develop marketing that targets behavioral health programming
  • Overseeing the athletic development department
  • Providing supervision to therapists throughout Revitalist
  • Selecting and supervising mental health interns at the Knoxville location
  • Developing a Mental Health Coaching Platform for therapists and non-therapists
  • Interviewing and hiring therapistsAssisting in the advocacy with the Department of Mental Health and Substance Abuse Services for expanded coverage for KAP
  • Networking with universities' and colleges’ behavioral health sectors to facilitate relationships and partnering opportunities
Email Deana

Grant Whitfield

IT Support

If there are any issues with the printer, internet, wireless access, computer/laptop, phone, etc., send an email to Novatech at ticketupdate@novatech.net or call (800) 264-0637 and copy Grant so he can monitor progress.

Security System

If there are any issues with your CPI-managed security system, send an email to Karen Fusaro at kfusaro@cpisecurity.com or call (800) 948-7133 ext. 6250 and copy Grant so he can monitor progress.

Clinic/Maintenance Issues

If there are any issues with your clinic, like plumbing, electrical, HVAC, etc., send an email to Grant, and he’ll contact the landlord to work through who will handle the issue/s. If the issue is not under the landlord’s scope, he will contact an appropriate company to complete the work and introduce the lead CRNA for coordination purposes.

General Liability & Malpractice

If you have any questions about a policy or need help adding an additional insured, etc., send an email to Grant, who will contact Liz Rafferty (erraferty@cbiz.com) and AnneMarie Pirelli (annemarie.pirelli@cbiz.com) to handle the task.

Water Stations

If you have any questions about a policy or need help adding an additional insured, etc., send an email to Grant, who will contact Liz Rafferty (erraferty@cbiz.com) and AnneMarie Pirelli (annemarie.pirelli@cbiz.com) to handle the task.

Email Grant
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